COOKIE POLICY AND COOKIE CLARIFICATION TEXT
This Cookie Policy and Cookie Clarification Text (the "Policy") includes the principles of cookie use regarding the www.airanka.com.tr website (the "Website") belonging to and managed by AIR ANKA HAVA YOLLARI ANONİM ŞİRKETİ ("Air Anka") and our statements and clarifications regarding data processing purposes, data categories, methods and legal grounds of data collection, the allowed recipients and purposes of data transmission, data processing periods and data owner rights on the data in scope of operations involving the Website in our capacity of data controller as Air anka.
1. Which Data is Processed by Air Anka?
Air Anka has the right to process the general and private type data by explicit consent of the data owner and also without explicit consent in the cases specified under Articles 5 and 6 of the Law.
In this context, "personal data" of the types detailed below can be processed on the Website by in scope of the terms and conditions specified under the Clarification Text by Air Anka:
Cookie Records
2. What is a Cookie?
A cookie is a small text file created by the website on your device which keeps data in the alphabetical-numerical format. During your use of any website these cookies store your usage habits and preferences on your browser. Cookies are used to save time and to provide a better internet experience. Cookies generated by a website are stored by the web browser you use to access the site and these cookies can only be remotely accessed on the same web browser, by the domain name (e.g. site.org.tr) which generated the specific cookie.
Today cookies are an important part of web technologies and their main function is to recall the visitor and their preferences as well as the accessing device. Cookies are used almost on every website.
3. What are the varieties of cookies?
Cookies created by the website you visit and which can only be read by this website are called as the first party cookies. The content presented at the visited site can also be provided over domain names other than the domain name in the browsing address (e.g. content hosted on a video platform being viewed on a social media site); in which case each domain name can generate third party cookies specific to that domain.
4. What are the purposes of personal data processing by Air Anka?
Main purposes of use of cookies on our Website are listed below:
• To improve the Website, to provide new functions on the Website and to personalise these functions according to your personal preferences;
• To ensure proper operation of various features and functions of our Website (e.g. keeping your session open, placement of dynamic content, etc.);
• To collect non-personal, anonymised, general data like most clicked links, most visited pages, number of error messages, etc. regarding how our Website is used by the visitors, and to analyse this data in order to repair the function of erroneous pages, to improve our website, and to remove or improve unpopular pages.
• To determine how did you learn about the Website;
• To generate traffic statistics;
• To provide visitors with personalised opportunities on products and services including internet marketing, targeting and re-targeting, cross-sales, promotions, opportunities and product/service advertisements, providing you with recommendations taking your preferences into account.
Cookies are not used for any purpose other than what is specified under this Policy and all relevant operations are managed in accord with the applicable data protection laws.
5. What are the types of cookies?
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Type of Cookie
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Explanation
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Session Cookies
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Session cookies are only valid during your use of the website and they only keep their validity until your web browser is closed.
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Persistent Cookies
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Persistent cookies are used to recall your preferences for the website and they remain on your desktop or mobile device even after your web browser is closed or your system is restarted.
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Essential Cookies
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Essential cookies are the cookies which must be used in order to provide proper function of the website or to enjoy the features and services provided by the website.
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Functional and Analytic Cookies
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These are the cookies used in order to recall your preferences, to enable effective use of the website and to optimise the website according to your expectations, and to store the data regarding how you use the website. Due to their nature this type of cookies may include personal data. For example, cookies which store the viewing language preferences for a website are functional cookies.
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Tracking Cookies
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Tracking cookies are first party and third party cookies during your visit of our website and third party domains. These cookies allow tracking of your click and visit history on the domains they are created under and cross-matching of these records between different domains. This type of cookies is used to identify and profile users, to target advertisement and marketing activities and to personalise content. These cookies will not be used to discover your identity details or to make decisions specific to your person.
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6. Details regarding various cookies used on the www.airanka.com.tr website;
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Name of Cookie
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Purpose
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Storage Period
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ASP.NET_SessionId
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Automatically assigned by .net on log-in to the site.
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Deleted upon log-out from the site.
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langCookie
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Added after the user is directed to the appropriate language option according to their country.
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3 months
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Web.CurrentUICulture
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Stores user preference of site viewing language.
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Deleted when browser is closed.
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__utma
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This first party cookie generated by Google Analytics is used to differentiate users and sessions, and generates statistics regarding website traffic.
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2 years
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__utmz
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This first party cookie generated by Google Analytics is used to store the traffic source or campaign showing how the user has arrived to the website.
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6 months
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_gaexp
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Cookie storing AB test data – used by an application in the Google Tag Manager system.
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85 days
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_ga
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This third party Google Analytics cookie is used to differentiate users when collecting page visit data. This cookie helps us determine the website areas which require improvement. Since no personal information or data is tracked, the _ga cookie will not allow Monsanto to personally identify the user.
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2 years
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_gid
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This cookie is used by Facebook to provide advertisers a series of advertisement products including real-time offers.
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3/6 months
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_fbp
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This cookie is used by Facebook to provide advertisers a series of advertisement products including real-time offers.
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3/6 months
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_ai_user
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This cookies is used to identify the user currently using the site through a service collecting date on how the user is using the site. This data is used to compile reports and improve the site. This data include the type of browser and device used by the user, and how the user utilises certain features of the site.
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1 year
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_hjid
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This cookie is configured when the user visits a page including a Hotjar command file for the first time. It is used to enhance the Hotjar User Identity specific to that site on the browser.
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1 year
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_hjIncludedInSample
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(hotjar) This cookie is related to web analytics functionalist. It provides a unique identifier for the user during a single browser session and shows their inclusion in target audience sampling.
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Session
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strw-2106-ptt
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Setrow E-mail Marketing
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1 year
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strw-2106-spvc
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Setrow E-mail Marketing
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1 year
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strw-2016-stt
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Setrow E-mail Marketing
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1 year
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strw-2016-tpvc
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Setrow E-mail Marketing
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1 year
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strw-2016-ttt
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Setrow E-mail Marketing
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1 year
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strw-2016-vt
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Setrow E-mail Marketing
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1 year
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7. How is cookie management performed?
Most browsers allows you to view, manage, delete and block cookies on websites. If you clear all cookies you will lose all preferences you have set. This includes the option to not keep cookies, because a cookie set to this configuration must be present on your device in order to provide this function.
Guidance regarding management of cookies on browsers can be found at the links below:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
https://support.apple.com/kb/ph21411?locale=en_US
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
https://www.adobe.com/tr/privacy/opt-out.html
In addition, most browsers allows you to do the following:
• Viewing recorded cookies and deleting any cookie you wish;
• Blocking all cookies;
• Blocking cookies from certain sites;
• Deleting all cookies when the browser is closed;
• Blocking third party cookies;
8. Which precautions are taken for protection of personal data and how will the data be stored?
Air Anka commits to take all technical and administrative precautions required to ensure protection of personal data, to prevent illegal processing of and unauthorised access to personal data and to prevent any data leaks, to conduct all necessary in full and on time in accord with the Law and this Policy.
Your personal data will be stored and processed under all necessary data security precautions and only to the extent of purposes and scope declared to you, in accord with the legal data storage time limits or only to the extent required by the purpose of data processing in absence such a legal limit. When this time limit reaches its end your personal data will be removed from Air Anka data flows by deletion, disposal or anonymization.
9. Which parties receive transmission of personal data?
Being limited to the purposes specified under this clarification text and in accord with Articles 5 and 6 of the Law, the processed personal data may be transmitted to;
• Türk Telekomünikasyon Anonim Şirketi and Türk Telekomünikasyon groun companies;
• Other authorised companies and representatives acting in name and on behalf of our company;
• Regulating and inspecting authorities and other authorised public establishments and institutions explicitly authorised to request personal data under the law;
• Business partners, suppliers and contractors, banks, credit risk and finance institutions and other real or legal bodies to the extent of the specified purposes;
• Tax consultants and other similar consultants, bodies who need to know the subject information in relation to legal procedures, third parties providing our company with consulting including public establishment and institutions and inspection authorities, including but not limited to business partners, third party service providers, authorised bodies and institutions to the extent of purposes specified above.
Air Anka will not transmit your personal data to foreign jurisdictions in any way, and out explicit consent will be requested separately in case it is necessary in relation to domestic transmission of the data.
10. How long will the personal data be stored?
Air Anka will store subject personal data for the period of time required for the purpose of processing specified under this clarification text, also taking the time limitations specified under the Law and other applicable legislations. In case any time limit in question reaches its end the subject data will be deleted or disposed in accord with the Law.
11. What are your rights as the data owner?
You can contact Air Anka at any time to get information regarding the matters listed below in scope of the Law;
• To learn whether your personal data is being processed;
• To learn the purpose of processing and whether the processing actions are compliant with the purpose;
• To learn who are the recipients of personal data transmissions;
• To request corrections in case of incomplete or erroneous processing, and to demand deletion of personal data provided necessary conditions are established, and to request notification of such actions to the third parties to whom the personal data was transmitted;
• To protest against any result that might arise against favour of the data owner due to analysis of the processed data solely by automated systems;
• To claim damages in case the data owner is exposed to any damage due to unlawful processing of the data;
• To demand deletion or disposal of personal data in case the reasons necessitating processing of data have ceased to exist despite the data being processed in accord with law;
You can submit your applications regarding the rights listed above by filling the Data Owner Application Form, by notary recorded instrument or through other means determined by the Personal Data Protection Board, or by sending a message with secure electronic signature to the e-mail address [email protected]. We will return to you regarding your application as soon as possible and in thirty (30) days at the latest in accord with the law. However, in case the procedure necessitates any additional cost, Air Anka reserves the right to claim a suitable fee in accord with the Law based on the tariff determined by the Personal Data Protection Board.
12. Do you wish more information on cookies and our cookie policy?
Visitors wishing to obtain more information on cookies are recommended to visit the address www.aboutcookies.org (English).
If you wish to get more information on our cookie policy you can contact us at the "CONTACT" page or through the contact details listed above.
GENERAL CLARIFICATION TEXT ON PROCESSING OF PERSONAL DATA
GENERAL CLARIFICATION TEXT ON PROCESSING OF PERSONAL DATA
As AIR ANKA HAVA YOLLARI ANONİM ŞİRKETİ (Air Anka or Company) we place great importance on confidentiality and security of your personal data, and we make all necessary efforts to process and store data belonging to people related to our company in accord with the Personal Data Protection Law ("PDP Law") numbered 6698.
In this scope, our company, in the capacity of Data Controller, processes your personal data in accord with the PDP Law and the terms and conditions detailed below, in scope of the limits specified under the applicable legislations.
1. Identity of the Data Controller
PDP Law, Article 3, Paragraph 1, Sub-paragraph (ı) defines data controller as "Real or legal bodies who determine the purposes and means of processing of personal data and who are responsible for establishing and managing the data recording system." In this scope, the data controller is AIR ANKA HAVA YOLLARI ANONİM ŞİRKETİ. Contact information of our company is as follows:
AIR ANKA HAVA YOLLARI ANONİM ŞİRKETİ
Address: 09 Eylül Mah. Akçay Cad. 289/14 35040 Gaziemir / İZMİR
Branch Office: Kazımdirik Mah. 296 Sokak No:8 Folkart Time B-1 Girişi K:9 D:914 Bornova / İZMİR
Tel: +90 232 247 26 52
2. Purposes of Processing of Your Personal Data
Your personal data is processed in accord with the general principles specified under Article 4 of the PDP Law and the data processing conditions specified under Articles 5 and 6 of the same, for the following purposes;
• To plan and implement human resources management and policies;
• To plan and/or implement application, selection and evaluation processes for employee candidates;
• To promote goods and service offered by the Company on written and visual media, to implement loyalty card membership services, and to conduct corporate/product-oriented image studies;
• To provide and develop better and higher quality services for our clients;
• To fulfil online product sale processes in accord with the contract provisions;
• To manage member-specific promotion / advertisement / campaign / raffle and announcement activities, and to implement customer satisfaction activities and information drives including surveys, etc. in order to increase quality in customer relations management;
• To manage support services activities in order to evaluate after-sales client demands regarding products including damages, replacement, returns, suggestions, etc.;
• To conduct market research in regard of sales and/or marketing of products and services;
• Planning and/or implementation of the processes for providing the clients with the tools and/or information suitable for the channels they use to access and/or use the products and/or services;
• Planning and/or implementation of supply chain management processes;
• Planning and/or management of data analysis, research, statistical study, trend analysis and advertisement activities in order to manage product and/or service marketing processes;
• Planning and management of commercial partnerships and strategies;
• To ensure legal, commercial and physical security of our company and our business partners;
• To ensure physical space security of our stores and main offices in scope of the legitimate interests of our company;
• To ensure corporate function of the company, and to conduct and manage finance and/or accounting activities;
• To take necessary measures to ensure compliance with standards in regard of occupational health and safety matters and to improve such compliance;
• To ensure utmost level of data security and to establish databases;
• To provide and develop services like membership, etc. provided at the website of the company (www.airanka.com.tr);
• To follow up on requests and complaints of relevant parties, and to provide feedback to relevant parties;
• To rectify errors discovered on the website of the company and to ensure compliance with the Confidentiality Policy of the Company as announced of the site.
3. The Allowed Recipients and Purposes of Transmission of Processes Personal Data
In scope of the purposes detailed above and in accord with the personal data processing conditions specified under Articles 8 and 9 of the PDP Law, your personal data may be transmitted to;
• Business partners, consulting firms, suppliers, private establishments and organisations, and public establishments and institutions to the extent required to fulfil legal obligations and commercial activities of the company;
• Relevant suppliers for evaluation of customer demands in case any fault is claimed in any product sold in our stores;
• Relevant banks for payment and collection transactions required in scope of execution and performance of contracts subject to processing of your personal data;
• Courts and other public establishments and institutions requesting information to the extent required for fulfilment of legal obligations of the company;
• Law firms and other consultants to the extent required for provision of legal support for establishment, utilisation and protection of the rights of the company; and
• Archiving firms or cloud service providers in order to ensure data security.
All necessary technical and administrative precautions are taken to ensure data security during and after transmission of our your personal data.
4. Method and Legal Grounds of Personal Data Collection
In accord with Articles 4, 5 and 6 of the PDP Law numbered 6698, your personal data is collected;
• In compliance with the law and rules of honesty;
• Accurately and as current as needed;
• For specific, clear and legitimate purposes;
• In relation to, limited to and proportionate to purpose of processing; and
• To be stored only for the period of time specified under the relevant regulations or required for the purpose of processing.
Your personal data may be collected by means of automated or non-automated methods and various channels, through offices, call centres, internet sites, social media platforms, mobile applications and other similar means, in physical environment, in electronic environment or through closed-circuit video systems and through other legal means and methods. In addition, the collected personal data may also vary according to the service, product or commercial activity provided by the company.
Your personal data is processes based on the following legal grounds as specified under (Article 5 of) the PDP Law numbered 6698;
• Presence of explicit consent of the data owner as specified under Article 5, Paragraph 1 of the Law;
• Explicit allowance of personal data collection under the legislations the company is subject to, particularly the Turkish Commercial Code and the Tax Procedural Law, based on the legal grounds of "explicit allowance under the law" as specified under Subparagraph 5/2 (a) of the Law;
• Physical impossibility as specified under Subparagraph 5/2(b) of the Law;
• Requirement of collection of personal data for fulfilment or maintenance of relevant contractual obligations, opening of current balance accounts, and performance of payment and collection transactions, on the legal grounds of "establishment or performance of a contract" as specified under Subparagraph 5/2 (c) of the Law;
• Requirement of collection of personal data for preparation of official declarations or statements, compliance with data retention time requirements under the legislations the Company is subject to, fulfilment of other obligations under applicable legislations, compliance with information requests from courts and other authorised public establishments and institutions and fulfilment of other legal obligations, based on the legal grounds of "fulfilment of legal obligations of the data controller" as specified under Subparagraph 5/2 (ç) of the Law;
• Based on the legal grounds of "public disclosure by the data owner" as specified under Subparagraph 5/2 (e) of the Law;
• Personal data constituting evidence in potential disputes involving the Company and requirement of legal consulting and technical support in this regard, based on the legal grounds of "establishment, utilisation or protection of a right" as specified under Subparagraph 5/2 (e) of the Law; and
• Processing of personal data for legitimate interests of the Company based on the legal grounds specified under Subparagraph 5/2 (f) of the Law.
Your private personal data may be processed for the purposes detailed under this Clarification Text based on the following legal grounds specified under Article 6 of the PDP Law;
• Explicit Consent (Article 6/2);
• Allowance under laws (Article 6/3: For private personal data excluding subjects of health and sex life);
• Processing of data on subjects of health and sex life for purposes of medical diagnostics, treatment and care services, preventative medicine, protection of public health, and planning and management of health services and financing (Article 6/3).
Personal data collected on basis of the legal grounds detailed above will be processed and transmitted only for the purposes specified under this Clarification Text and only the to the extent of personal data processing conditions and purposes specified under Articles 5 and 6 of the PDP Law.
5. Rights of the Personal Data Owner
Any demand regarding your rights as the personal data owner notified to the Company by the means detailed under the following clause of this Clarification Text will be resolved in thirty days at the latest according to the nature of the request. However, in case the procedure necessitates any additional cost, the company will have the right to claim a fee according to the tariff determined by the Personal Data Protection Board.
In accord with Article 11 of the PDP Law, the personal data owner has the following rights;
• To learn whether the personal data is processed;
• To demand information on any personal data which is processed;
• To learn the purpose of processing of the personal data and whether such processed personal data is used in compliance with its purpose;
• To learn domestic or foreign third parties who receive transmission of the personal data;
• To demand correction on any personal data which is processed incomplete or erroneously and to demand notification of actions taken to this extent to third parties who receive transmission of said personal data;
• To demand deletion or disposal of personal data in case the reasons necessitating processing of data have ceased to exist despite the data being processed in accord with law, and to demand notification of actions taken to this extent to third parties who receive transmission of said personal data;
• To protest against any result that might arise against favour of the data owner due to analysis of the processed data solely by automated systems;
• To claim damages in case the data owner is exposed to any damage due to unlawful processing of the data.
6. Application Process and Right to Information
In case you have any concern regarding your personal data, please apply to AIR ANKA HAVA YOLLARI ANONİM ŞİRKETİ using the address and contact information provided on our website.
In accord with Article 13, Paragraph 1 of the PDP Law you can send your demands regarding your rights specified under Article 11 of the same in print or to the email address [[email protected]] from a registered electronic mail (KEP) address or the electronic mail address you have previously reported to the company or registered in our system.
Your application must include information and documentation regarding;
• Your name and surname, and your signature if your application is drawn in print;
• Your Republic of Turkey Identification Number for Turkish citizens or your passport number or national identification number for foreign nationals;
• Your residence address or business address for official notification;
• Your electronic mail address, phone number and fax number, if any, for official notification; and
• Subject of your demand.
The Company will resolve your demands in this scope as soon as possible and in thirty days at the latest, according to nature of the demand. However, in case the procedure necessitates any additional cost, the company may claim a fee according to the tariff determined by the Personal Data Protection Board. In addition, your applications will only be answered to the extent related to your person, and any application related to your partner, your relatives or your acquaintances will not be accepted.
